Multifamily Utility Company is a national submetering and billing company that provides utility submetering solutions throughout the USA.
By offering a wide range of products and services in utility submetering, utility management and utility conservation, we are able to provide all of our clients with results that endure.
There are several regulations pertaining to submetering in New Mexico as well as RUBS billing in New Mexico.
Request a quote, or call us today at 800.266.0968 to get more information on what we can do for you and your property!
New Mexico Legal Info
In New Mexico the owners and property managers are allowed to use submetering and Ratio Utility Billing system (RUBS) to bill tenants for the utilities. The practice is not regulated by the Public Regulation Commission.
The only restrictions are that the property managers have to provide the residents with a copy of the master utility bills, if requested. The owners are responsible for the utility cost for the common areas and vacant units. The monthly service fees could not exceed $5.00 per billing cycle. These rules apply to water, sewer, natural gas, trash and electricity billing.
Billing Service Providers are required to apply and be approved for licenses from a regulatory agency prior to starting the servicing of the client’s billing accounts. This requirement applies to several different areas of the USA. The license has to remain current and valid while doing business in these regions. The information on this page is deemed to be accurate but updates may occur at any time. Please Contact Multifamily Utility Company with your specific questions about your area of service.
New Mexico Submetering
Over the last few years the state of New Mexico has seen the transfer or water costs to residents growing at a very rapid pace. The installation of both ratio utility billing systems (RUBS) and submetering systems has consistently grown and will continue to do so for many years to come.
At Multifamily Utility we are one of the leading submetering and billing companies in the state of New Mexico. Our specialty is helping property owners, managers and developers promote conservation through the use of submetering systems.
By working with industry leading manufacturers we are able to sell, install, read and service non-proprietary meter systems to and for various property types including student housing, condominiums, apartment buildings, new construction, mobile homes and military housing.
Some of the manufacturers we work with include American Meter, Master Meter, IMS, Norgas, Nepture, Hexagram and Wellspring just to name a few.
At Multifamily Utility we handle everything so you can spend your time focusing on what’s important. From system design, to installation, to maintenance and ongoing service, we do it all so you don’t have to.
The first step in having your new submetering system installed is to have one of our highly trained technicians come out and do a complete analysis of the property or properties in question.
The analysis will help us better understand exactly what you are trying to accomplish with your new system. Once we know what you need we will design a system that meets your property needs.
If the state of New Mexico requires inspection and testing before installation we will make sure that gets done. Once all equipment has been approved by the appropriate agencies we will schedule installation and move forward.
To make this process as smooth as possible we will send out notices to all residents before installation begins. This way they will be aware of what’s going on.
After your new submetering system has been installed the next step is to get all resident information uploaded into our state of the art billing system as quickly as possible. We will work with your staff to ensure all resident information is accurate and complete.
Now that the submeter is in use meter information will be read using wireless transmitters and receivers. The information will be transmitted to the Multifamily Utility headquarters where we will process it and create individual bills for all tenants.
We will also send the bills out via email or regular mail and collect payments from all tenants. Once all payments have been received we will mail out a reimbursement check to the appropriate person.
Other services we offer include Utility Expense Management, Resident Expense Management, Customized Ratio Utility Billing Systems, Billing & Collections and Meter Maintenance & Compliance.
As our client you will have access to our customer service team. If you have any issues contact them and they will have it resolved as quickly as possible.
P.O. Box 86531
San Diego, CA 92138-6531
Email | (800) 266-0968
P.O. Box 86229
San Diego, CA 92138-6229
Account Managers work directly with the property to assist with billing and training.
Email | (800) 266-0968