Multifamily Utility Company is a national submetering and billing company that provides utility submetering solutions throughout the USA.
At Multifamily Utility we are committed to being one of the best in the industry. We are setting the standard by offering all owners, property staff, management and residents live support in both English and Spanish.
Our friendly customer service team handles every service request and question in a routine and detailed manner. This system allows us to track, respond to and resolve issues quickly and professionally.
By offering a wide range of products and services in utility submetering, utility management and utility conservation, we are able to provide all of our clients with results that endure.
Request a quote, or call us today at 800.266.0968 to get more information on what we can do for you and your property!
Indiana Legal Info
The responsibility of regulating different utilities rests upon the Indiana Utility Regulatory Commission (IURC). Although the use of master metered (RUBS) public utility services are not prohibited, the Indiana Utility Regulatory Commission is favoring the use of submetering systems.
The landlord may charge fees for billing of water and sewer, including a set-up fee, an administration fee of no more than $4/month and returned check fee. The utility bill should contain an itemized list of fees, a description of services and a disclosure regarding the tenant’s right to file a complaint with the Indiana Utility Regulatory Commission about excessive charges. Charging fees are not allowed for electricity billing.
Billing Service Providers are required to apply and be approved for licenses from a regulatory agency prior to starting the servicing of the client’s billing accounts. This requirement applies to several different areas of the USA. The license has to remain current and valid while doing business in these regions. The information on this page is deemed to be accurate but updates may occur at any time. Please Contact Multifamily Utility Company with your specific questions about your area of service.
In the state of Indiana submetering equipment may be installed in individual units of rented or leased units in a building or in individuals units of a building exempt from commission rules on master metering to fairly allocate the cost of each individual unit’s electrical consumption.
As one of the leading utility submetering and billing companies in the state of Indiana Multifamily Utility will work with you to ensure you pick the best equipment for your project. We work with industry leading manufactures which allows us to design and install a system for any situation.
We also work closely with state and local regulatory departments to ensure every system we design is compliant.
With the rising costs of water submetering has proven to be one of the best ways to promote water conservation. Other benefits provided by submetering systems include improved cash flow, reduced operating costs and improved property value just to name a few.
At Multifamily Utility we are focused on delivering innovative water products that help property owners, managers and developers better service their tenants.
We specialize in submetering and allocation of water, gas and electric utilities for may different property types. We can install and design submetering systems for mobile homes, apartment buildings, new construction, multifamily homes, condominiums, commercial properties and military housing.
If you are in a situation where space or construction prevents you from using a submeter you can take advantage of our customized Ratio Utility Billing Systems (RUBS). RUBS can be used for all utilities including electric, gas, trash and over course water.
Once a RUBS program has been installed you can expect utility consumption to decrease by as much as 40%. And just like submetering promotes conservation, so do Ratio Utility Billing Systems.
Other services we offer include Submetering Design, Installation, Maintenance & Ongoing Service, Utility Expense Management, Billing & Collections and Meter Maintenance & Compliance.
With over 20 years of experience our knowledgeable staff will ensure proper setup and implementation of whichever system you choose. We will also maintain and monitor your systems performance to ensure it is accurate and compliant at all times.
If you run into any problems our technicians will be ready and willing to help you deal with them in the shortest amount of time possible. We will work with your site maintenance team to quickly address all common issues. By dealing with these issues as soon as they arise you will be able to save a great deal of money and keep all of your tenants happy.
MULTIFAMILY UTILITY COMPANY CUSTOMER TESTIMONIALS
P.O. Box 86531
San Diego, CA 92138-6531
Email | (800) 266-0968
P.O. Box 86229
San Diego, CA 92138-6229
Account Managers work directly with the property to assist with billing and training.
Email | (800) 266-0968