Multifamily Utility is a national submetering and billing company that provides utility submetering solutions for property owners, property managers and property developers in the state of Colorado.
At Multifamily Utility we are committed to being one of the best in the industry. We are setting the standard by offering all owners, property staff, management and residents live support in both English and Spanish.
Our friendly customer service team handles every service request and question in a routine and detailed manner. This system allows us to track, respond to and resolve issues quickly and professionally.
By offering a wide range of products and services in utility submetering, utility management and utility conservation, we are able to provide all of our clients with results that endure.
Request a quote, or call us today at 800.266.0968 to get more information on what we can do for you and your property!
Colorado Legal Info
The properties that are served by a private water company are not regulated. The practices of the properties served by municipal providers are subject to specific rules and restrictions.
The Colorado Public Utilities Commission does not regulate billing systems of the property managers, mobile home parks or condominiums as long as the total amount collected from the residents is not greater than the total utility bill for the whole complex.
Billing Service Providers are required to apply and be approved for licenses from a regulatory agency prior to starting the servicing of the client’s billing accounts. This requirement applies to several different areas of the USA. The license has to remain current and valid while doing business in these regions. The information on this page is deemed to be accurate but updates may occur at any time. Please Contact Multifamily Utility Company with your specific questions about your area of service.
When it comes to submetering programs the state of Colorado has one of the highest penetration rates in the western region. This is in large part due to most water districts in the state raising water rates and implementing tiered rate structures. As a result more and more property owners are opting to implement submetering and RUBS programs.
At Multifamily Utility we deliver innovative and focused water and wastewater products and programs for the multifamily, condominium, mobile home, commercial and military markets. It doesn’t matter if its a new construction project or an existing system that needs to be replaced, we can help.
We work with some of the leading manufacturers in the industry which enables us to design and install systems for any situation. Some of the manufacturers we work with include Neptune, Master Meter, American Meter, Wellspring, Elster, Hexagram, and IMS just to name a few.
To ensure every submetering system we install is compliant we work closely with local, state and national regulatory departments. We also continuously monitor new regulations to ensure your submetering systems remain compliant for as long as its in use.
Some of the benefits of using a submetering system include reduced administrative work, improved property value, conservation and improved cash flow just to name a few.
While every system we install is guaranteed to be of the highest quality, it will still need regular maintenance to ensure accuracy for both the resident and the property owner.
That’s why at Multifamily Utility we offer a three-tier, full service maintenance program that is designed to fit any budget. You are able to choose the level of support you need based on the type and number of properties you own. To cover the maintenance fee we will show you how you can add it to your residents monthly billing fees.
Other services we provide include Ratio Utility Billing Systems (RUBS), Billing & Collections, and Utility Expense Management.
To help make the transition as seamless as possible we will send out notices on your behalf to inform all residents of the new submetering systems that are going to be installed.
Once the submetering systems have been installed all building, unit and resident information will be uploaded into our billing system and verified for accuracy by the staff at the property. From that point on we will do all the billing and collections for you. We will also send a monthly utility reimbursement check to the owner, manager, association manager or other persons in charge of receiving payments.
MULTIFAMILY UTILITY COMPANY CUSTOMER TESTIMONIALS
P.O. Box 86531
San Diego, CA 92138-6531
Email | (800) 266-0968
P.O. Box 86229
San Diego, CA 92138-6229
Account Managers work directly with the property to assist with billing and training.
Email | (800) 266-0968