Multifamily Utility Company is a national submetering and billing company that provides utility submetering solutions throughout California.
With a variety of services including submetering through the use of submeters or with a customized Ratio Utility Billing System (RUBS), we have a solution for any property. Our innovative submetering products include water meters, gas meters and electric meters as well as specialty meters to measure a variety of heating and cooling systems. All of our meters are compatible with the latest Automatic Meter Reading (AMR) systems which allows us to take daily meter readings for any utility.
With a state-of-the-art, web-based billing system we produce monthly bills that are sent via U.S. Mail or delivered electronically directly to customer e-mail accounts. All mailed bills include a return envelope for payments via check, money order or major credit card. All customers have online account access and can also pay their utility bill by eCheck or major credit card online.
Promoting conservation (water conservation, gas conservation or electricity conservation) is typically the main consideration when looking into a submetering or customized RUBS program. Multifamily Utility is devoted to conservation and can provide an assessment and recommendation of a variety of conservation products to help meet your conservation goals.
There are several regulations pertaining to submetering in California as well as RUBS billing in California.
Request a quote, or call us today to get more information on what we can do for you and your property!
California Legal Info
California has the most complicated sets of rules and regulations when it comes to utility billing. In general, fees are allowed but regulated by some specific laws. However if the fees become a source of profits for the property owners, they could spell legal trouble.
Using the Ratio Utility Billing system (RUBs) is not allowed in some cities. California is considered one of the most complicated places to implement a submetering system.
California has specific rules regarding the meter approval and licensing of installers.
California has recently passed statewide rent control, but AB1482 is silent with regard to utilities. You can read the text of the bill here. For more information on how AB1482 may impact your properties, check our blog.
Billing Service Providers are required to apply and be approved for licenses from a regulatory agency prior to starting the servicing of the client’s billing accounts. This requirement applies to several different areas of the USA. The license has to remain current and valid while doing business in these regions. The information on this page is deemed to be accurate but updates may occur at any time. Please Contact Multifamily Utility Company with your specific questions about your area of service.
Right now very few apartment buildings in the state of California have individual water meters. Instead, water usage is included in the monthly rent payment which means tenants have no idea how much water they are actually using each and every month.
Multifamily Utility, one of the leading utility submetering and billing companies in the state of California, can help you pick the right equipment for your project.
We work directly with property owners, managers and developers to help promote water conservation, improve the overall value of their properties and increase operating income. Other major benefits associated with submetering systems include reducing administrative burden, improving cash flow and stabilizing rents.
At Multifamily Utility we specialize in submetering and allocation of water, gas and electric utilities for mobile homes, apartment buildings, new construction, multifamily homes, condominiums, commercial properties and military housing.
Some of the services we provide include Submetering Design, Installation, Maintenance & Ongoing Service, Utility Expense Management, Customized Ratio Utility Billing Systems (RUBS), Billing & Collections and Meter Maintenance & Compliance.
From system design, to installation, to compliance, we handle all the mundane work so you can focus on what’s important. We also use licensed subcontractors when necessary to ensure your project gets done right and on time.
With over 20 years of experience our team of highly knowledgeable technicians will be able to help you every step of the way. We will ensure your system is not only properly installed, but that it is well maintained and regularly monitored. This way you can be sure everything is running the way it is suppose to.
We will work directly with your on site maintenance staff to fix any issues that arise as quickly as possible. By fixing common issues as they occur we will minimize your service costs and keep your tenants happy. We will do all we can to assist you in making the transition from resident introduction to installation as seamless as possible.
At Multifamily Utility we are committed to being one of the best in the industry. We offer all owners, property staff, management and residents live support in both English and Spanish.
Our friendly customer service team handles every service request and question in a very detailed manner. We track every inquiry which allows us to respond to and resolve every issue quickly and effectively.
By offering a wide range of products and services in utility submetering, utility management and utility conservation, we are able to provide all of our clients with results that endure.
To learn more about our products and services please contact us toll free at 1-800-266-0968 or use our request form to request a quote.
MULTIFAMILY UTILITY COMPANY CUSTOMER TESTIMONIALS
P.O. Box 86531
San Diego, CA 92138-6531
Email | (800) 266-0968
P.O. Box 86229
San Diego, CA 92138-6229
Account Managers work directly with the property to assist with billing and training.
Email | (800) 266-0968