Alabama

Multifamily Utility is a national submetering and billing company that provides utility submetering solutions for property owners, property managers, and property developers in the state of Alabama.

At Multifamily Utility we specialize in submetering and allocation of water, gas, and electric utilities for multifamily homes, mobile homes, commercial properties, apartment buildings, new construction, condominiums, and military housing. Some of the services we provide include Submetering Design, Installation, Maintenance & Ongoing Service, Utility Expense Management, Customized Ratio Utility Billing Systems (RUBS), Billing & Collections, and Meter Maintenance & Compliance.

To ensure we can design a submetering system for any situation we utilize water meters from various manufacturers including Master Meter, Elster, and Neptune to name a few. You simply tell us what you need and we will handle system design, installation, and compliance.

Our team of highly knowledgeable technicians has over 20 years of experience and can help you every step of the way. Once your system has been installed we will maintain and regularly monitor it to ensure it is functioning the way it was designed to do so.

Our technicians will also work with your maintenance team to deal with any issues you may run into. By dealing with issues as soon as they occur you will be able to lower your service costs and ensure every tenant is happy. We will also work with you one on one to ensure the transition from resident introduction to installation is as quick and easy as possible.

At Multifamily Utility we are committed to being one of the best in our industry. Our live support team offers support in both English and Spanish. Our friendly customer service team is equipped to handle every request and question in a very timely and effective manner. We track every inquiry to ensure it gets responded to and resolved as quickly as possible.

Request a quote, or call us today at 800.266.0968 to get more information on what we can do for you and your property!

Alabama Legal Info

The Utility Services Division of the Alabama Public Service Commission is responsible for the regulation of natural gas utilities, wireline telecommunications, private water, and wastewater utilities. The Utility Services Division consists of an Economic Compliance Group and a Service Compliance Group. The Service Compliance Group includes the Telecom Services Section and the Consumer Services Section. The Consumer Services Section is responsible for consumer inquiries and complaints regarding electric service, natural gas, water, and sewer services. The Alabama Public Service Commission is not regulating property owners who do utility billing for their tenants. This includes electricity, gas, and trash billing using submeters or Ratio Utility Billing Systems (RUBs).

Disclaimer

Billing Service Providers are required to apply and be approved for licenses from a regulatory agency prior to starting the servicing of the client’s billing accounts. This requirement applies to several different areas of the USA. The license has to remain current and valid while doing business in these regions. The information on this page is deemed to be accurate but updates may occur at any time. Please Contact Multifamily Utility Company with specific questions about your area of service.

Alabama Submetering

The state of Alabama requires any utility with 100 or more customers to sell water based on metered volume. The only exceptions are temporary service, water used for street sprinkling and sewer flushing (certain conditions apply), water used for public and private fire protection, and any other flat-rate arrangement that has been approved by the commission. All meters used by any utility in the state must meet the standards for cold water meters as set forth by the American Water Works Association. Multifamily Utility, one of the leading utility submetering and billing companies in the state of Alabama, can help you find the best code-compliant submetering system for your project. We work with new developers, managers, and property owners to promote water conservation through the use of submeters. By metering all service connections tenants at your various properties will be able to see exactly how much water they use on a monthly basis. As the property owner, you too will be able to see exactly how much water is being used by each tenant and will be able to use that information to work towards better conservation efforts. Some of the many benefits associated with submetering all water connections include the ability to charge tenants based on actual use, the ability to quickly detect leaks, less administrative work, improved property value, better cash flow, and stabilized rent. At Multifamily Utility we are committed to being one of the best in our industry. Our live support team offers support in both English and Spanish. Our friendly customer service team is equipped to handle every request and question in a very timely and effective manner. We track every inquiry to ensure it gets responded to and resolved as quickly as possible. By offering a wide range of products and services in utility submetering, utility management, and utility conservation, we are able to provide all of our clients with results that endure.