No Property Costs for VCR Services
Vacant Cost Recovery Services can be added to utility billing at no cost to the property. VCR is an added service that is added to the service fee. 
No Operating Costs
Multifamily Utility Company’s VCR billing services require no extra work from the property, no more long hours reviewing the master bill to ensure only vacant units are billed. 
The Convenience of One Bill
Since VCR is done in-house, we can include the estimated charges and actual charges on one bill. Resident’s won’t be confused when they receive multiple bills for the same billing cycle. Vacant Cost Recovery
Often, residents move into a complex and forget to switch over utilities. It can take months for the property to realize the name change has not occurred. In many cases, the property is paying for the unit’s utility consumption and cannot bill the resident back.
With Vacant Cost Recovery (VCR), the property will never have to pay for an occupied unit’s utility costs. VCR is a solution Multifamily Utility Company offers to help the property recover utility costs of occupied units.
Multifamily Utility Company will catch those occupied units that do not switch over the utilities and make sure the property does not cover the costs of utility consumption. We deduct the consumption of that unit from the master bill, and add it to the residents bill. In some cases, we save a property thousands of dollars in utility bills and property operating costs.
Benefits of Vacant Cost Recovery
- Encourages residents to put utilities in their name
- Catch residents who do not put utilities in their name
- Bill residents for the usage from the master bill
Contact our sales departmentcreate new email for more information.
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MULTIFAMILY UTILITY COMPANY CUSTOMER TESTIMONIALS
CORPORATE HEADQUARTERS
P.O. Box 86531
San Diego, CA 92138-6531
Email | (800) 266-0968
Resident Services
P.O. Box 86229
San Diego, CA 92138-6229
ACCOUNT MANAGEMENT
Account Managers work directly with the property to assist with billing and training.
Email | (800) 266-0968
SALES TEAM
Our Sales Team can assist property owners or management companies with information about our products or services.
Email | (800) 266-0968
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CUSTOMER SERVICE
Our customer service department will assist residents with billing, account set-up, or payment processing.
Email | (800) 501-6820
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