Automated Invoice Processing
Our innovative Automated Invoice Processing eliminates human error via direct feed from your utility provider to your property management software. Payments are guaranteed on-time.
Utility Data Reporting
Portfolio level down to community specific Real time reporting of bill and interval data, budgets, forecasts, trending and energy management savings. 
Utility Invoice Auditing
Automated Audits guarantee that your utility invoices are accurate and paid on time. Multilevel audits of utility rates ensure accurate billing and reporting. Utility Expense Management
What is UEM?
Utility Expense Management (UEM) is the process of collecting and scanning your master utility bills, and using optical character recognition (OCR) to make the invoice data searchable. Multiple levels of automated and human-powered analysis occur to ensure there are no errors, rates are correct, and you pay only what you owe. This process, powered by Cass, a multi-billion dollar FDIC-insured bank occurs so quickly that your bills will be paid in as little as 24 hours after receipt. Take a virtual tour of Cass.
Benefits of Utility Expense Management
- Automatically processes, pays, and posts all major utility invoices in management accounting software
- Full Integration with Property Management Software*
- Real Time VCR (Vacant Cost Recovery) for utilities
- Eliminates late fees & discontinued service due to automated on-time payment processing
- Maintains accurate record of energy consumption and utility costs for reporting and detailed trend analysis
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MULTIFAMILY UTILITY COMPANY CUSTOMER TESTIMONIALS
CORPORATE HEADQUARTERS
P.O. Box 86531
San Diego, CA 92138-6531
Email | (800) 266-0968
Resident Services
P.O. Box 86229
San Diego, CA 92138-6229
ACCOUNT MANAGEMENT
Account Managers work directly with the property to assist with billing and training.
Email | (800) 266-0968
SALES TEAM
Our Sales Team can assist property owners or management companies with information about our products or services.
Email | (800) 266-0968
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CUSTOMER SERVICE
Our customer service department will assist residents with billing, account set-up, or payment processing.
Email | (800) 501-6820
THINKING GREEN TO KEEP OUR PLANET BLUE
Multifamily Utility Company is dedicated to a sustainable environment through awareness and conservation. LEARN MORE