Submetering - Meter Maintenance Compliance - Multifamily Utility Company

Why Choose Meter Maintenance?

A meter maintenance package will cover any labor costs that will be incurred during the lifespan of the system. Labor costs are covered by the service fee on the resident’s bill.

Complete Accuracy

Multifamily Utility Company ensures that meters are not faulty and are reading the actual amount being consumed. We monitor readings closely to ensure a community is recovering the most amount possible.

Being Proactive

A community will be informed when there seems to be a fluctuation (high or low) with the readings. Multifamily Utility Company will communicate with the community to determine if there is an issue, and how to resolve it.

Meter Maintenance and Compliance

Multifamily Utility Company uses reliable, high quality precision products from the industry’s leading manufacturers of submetering hardware. No matter the quality, all meters need maintenance to ensure accuracy for the benefit of both the resident and the owner. Our qualified and experienced technicians understand that quality assurance and control are the keys to a successful submetering system.

A valuable submetering system solution Multifamily Utility Company offers is a meter maintenance package. A meter maintenance package will cover any labor costs during the duration of the system’s life.

Another important aspect of any existing or future submetering system is compliance with national, state and local regulations. Many existing submetering systems were installed prior to new regulations and are due for inspection.

With our relationships with various state and local regulatory departments we are able to see what is required to ensure your meters are in compliance. With our maintenance and compliance programs Multifamily Utility Company is consistently delivering added-value to both property owners and residents. Through continuous maintenance and monitoring of current and new regulations, Multifamily Utility Company ensures our systems are accurate and compliant.

Meter Testing

For meters to be effective, they must accurately read the amount of water, natural gas or electricity flowing through. Proper testing and maintenance procedures should be in place to assure accuracy.

The majority of residential water meters are the positive displacement type, which almost always slow down when they are worn or encrusted by minerals or debris. With residential meters, the testing program should either consist of periodic testing on a test bench or a complete change-out program.

Residential meters should be checked, cleaned, and calibrated every seven to 10 years or as indicated by your state primacy agency. Testing and maintenance of the meters depends on the quality and quantity of the water. If adverse conditions, such as high minerals or large flows are encountered, meters will require more frequent attention. Water that has high levels of minerals will affect the operation of a meter over time. This should be taken into account with a system’s preventive maintenance program by cleaning the meter to extend its life and to improve the accuracy of the

Multifamily Utility Company offers a three-tier, full service maintenance program designed to fit your needs and your budget. Our program allows you choose the level of support that fits your properties’ needs at a price you can afford.

We can also show you how paying for it can be part of your residents’ monthly billing fees, ensuring them the best of care and meter accuracy. On-call service packages are also available.

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Multifamily Utility Company provides Utility Billing services to all fifty states. We stay up to date with Utility Billing regulations to ensure proper setup and a seamless, error free implementation. Find out the current utility regulations in your state. LEARN MORE

P.O. Box 86531
San Diego, CA 92138-6531
Email | (800) 266-0968

Resident Services
P.O. Box 86229
San Diego, CA 92138-6229

Account Managers work directly with the property to assist with billing and training.
Email | (800) 266-0968

Our Sales Team can assist property owners or management companies with information about our products or services.
Email | (800) 266-0968

Our customer service department will assist residents with billing, account set-up, or payment processing.
Email | (800) 501-6820


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