As challenging as 2020 has been, unexpected situations like a global pandemic give us a chance to think differently about how we do business and create opportunities to focus on what matters most. While taking care of residents is top-of-mind, there are probably other...
Well, 2020 has certainly been a wild ride so far. We started the year with significant utility rate increases in almost every state. I monitor these for our customers and some days could barely keep up with all of the water, sewer, gas, and electric rate hikes. As if...
Today the news reported that 30 million people have filed for unemployment amid the coronavirus pandemic. For your residents who may have worked outside the home, this month may bring utility bills much higher than their normal bills. If you have a utility billing...
Our industry has certainly faced some challenges recently. Late last year, California passed statewide rent control. We also saw a lot of water, gas, and electric rate hikes at the beginning of 2020. Then the pandemic landed on our doorstep, and nearly 22 million...
We’ve seen some colossal utility rate increases proposed and implemented across the country in the last few months. Costs for repairing and expanding aging infrastructures are often miscalculated, resulting in giant utility rate proposals to modernize systems. In some...
We talk a lot about the rewards of utility recovery because there are so many. Owners receive relief from inflation, utility rate increases, excess consumption, and increased NOI as a result. What we don’t talk about a lot is correctly designing your utility program...
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