Employment and Career Opportunities | Multifamily Utility Company

Why Work for Multifamily Utility Company?

Multifamily Utility Company provides opportunities for individuals committed to career development and growth. We are growing and interested in attracting persons who are serious about professional development and are looking for opportunities to grow their careers! We have been on the Inc 5000 Fastest Growing Company List for six straight years. 

Multifamily Utility Company is an Employer of Choice for:

  • Robust benefits package
  • Unparalleled workforce
  • Strong values-based culture
  • Work that makes an impact
  • Strong, sustained business performance

Multifamily Utility Company, Inc. is an Equal Opportunity Employer.

Open Positions (Click to View)

Customer Service Representative

Location: San Diego, CA

The Customer Service Representative is comfortable with extensive telephone work with both inbound/outbound call routing and data entry in a structured call center. The ideal candidate will have prior customer service and call center experience, preferable in the Multifamily Utility Billing and Submetering Industry.

Duties of the Customer Service Representative

  1. Answer inbound customer calls and respond promptly to customer emails and tickets
  2. Handle and resolve customer complaints
  3. Perform customer verification and record details of actions taken
  4. Process payments, forms, applications, and requests
  5. Maintain customer databases and follow up on customer interactions
  6. Organize workflow to meet department timeframes
  7. Communicate and coordinate with internal departments
  8. Meet the departmental goals of timeliness and accuracy to maintain company standards
  9. Evaluate the effectiveness of and provide feedback on the efficiency of the payment processing

Qualifications and Experience

  1. 1-2 years of Customer Service Experience Required
  2. Experience with Microsoft Office Suite
  3. Excellent written and oral presentation skills
  4. Utility Billing work experience is a plus
  5. Strong problem solving and troubleshooting skills
  6. Solid work ethic and high level of professional integrity
  7. Excellent customer service skills
  8. Highly-organized and detail-oriented
  9. Able to multi-task and work effectively under pressure in both team setting and individually
  10. Able to work both individually and in a team environment

Apply Now

Regional Sales Manager – Multifamily Submetering / Utility Billing

Location: Plains States 

Multifamily Utility Company is expanding and is currently seeking a Regional Sales Manager.  Multifamily Utility Company is a leading submetering and utility billing company that works to increase the conservation of water, electricity, and gas while helping to increase revenue for multifamily housing (apartments, townhomes, marinas, mobile home parks).

Multifamily Utility Company, Inc. is a leading utility submetering and billing company that specializes in submetering and allocation of water, gas and electric utilities for apartments, condominiums, commercial buildings, new construction, mobile homes and military housing throughout the United States.

Multifamily Utility is committed to delivering financial results that endure. We offer a range of products and services in utility submetering, utility management, and utility conservation.

Typical duties for this position would include:

  • Identifying and qualifying new account opportunities through professional, dedicated prospecting and cold-calling
  • Represent the company at trade shows at both local and National Associations
  • Expand the existing client base in the market
  • Respond to potential customer inquiries, needs, and concerns.
  • Educate customers on the company’s products and services.
  • Meet sales objectives and supply monthly/quarterly forecasting

Requirements for this position include:

  • Multifamily industry sales experience required
  • Submetering / Utility billing knowledge a plus
  • 7+ years outside sales experience
  • Bachelor’s Degree, or comparable work experience
  • Strategic, high energy professional with a results-oriented track record of sales closing above quota
  • Willing to travel up to 40% (local and regional)
  • Excellent verbal and written communication skills
  • Highly organized, with the ability to prioritize tasks and to manage time effectively
  • Effective negotiator and innovative problem solver
  • Self-motivated, possess a “can do” attitude
  • Must have strong PC skills and experience with MS Office
  • Experience using Microsoft Dynamics/Salesforce a plus

In addition to guidance and mentorship from experienced professionals and advisors, employees also receive competitive benefits, including an optional medical/dental plan and a 401(K) plan.  

To apply for this position, please send resumes to sales@multifamilyutility.com.

Multifamily Utility Company is an equal opportunity employer.

    Apply Now

    Regional Sales Manager – Multifamily Submetering / Utility Billing

    Location: The Rockies States 

    Multifamily Utility Company is expanding and is currently seeking a Regional Sales Manager.  Multifamily Utility Company is a leading submetering and utility billing company that works to increase the conservation of water, electricity, and gas while helping to increase revenue for multifamily housing (apartments, townhomes, marinas, mobile home parks).

    Multifamily Utility Company, Inc. is a leading utility submetering and billing company that specializes in submetering and allocation of water, gas and electric utilities for apartments, condominiums, commercial buildings, new construction, mobile homes and military housing throughout the United States.

    Multifamily Utility is committed to delivering financial results that endure. We offer a range of products and services in utility submetering, utility management, and utility conservation.

    Typical duties for this position would include:

    • Identifying and qualifying new account opportunities through professional, dedicated prospecting and cold-calling
    • Represent the company at trade shows at both local and National Associations
    • Expand the existing client base in the market
    • Respond to potential customer inquiries, needs, and concerns.
    • Educate customers on the company’s products and services.
    • Meet sales objectives and supply monthly/quarterly forecasting

    Requirements for this position include:

    • Multifamily industry sales experience required
    • Submetering / Utility billing knowledge a plus
    • 7+ years outside sales experience
    • Bachelor’s Degree, or comparable work experience
    • Strategic, high energy professional with a results-oriented track record of sales closing above quota
    • Willing to travel up to 40% (local and regional)
    • Excellent verbal and written communication skills
    • Highly organized, with the ability to prioritize tasks and to manage time effectively
    • Effective negotiator and innovative problem solver
    • Self-motivated, possess a “can do” attitude
    • Must have strong PC skills and experience with MS Office
    • Experience using Microsoft Dynamics/Salesforce a plus

    In addition to guidance and mentorship from experienced professionals and advisors, employees also receive competitive benefits, including an optional medical/dental plan and a 401(K) plan.  

    To apply for this position, please send resumes to sales@multifamilyutility.com.

    Multifamily Utility Company is an equal opportunity employer.

      Apply Now

      Regional Sales Manager – Multifamily Submetering / Utility Billing

      Location: Midwest 

      Multifamily Utility Company is expanding and is currently seeking a Regional Sales Manager.  Multifamily Utility Company is a leading submetering and utility billing company that works to increase the conservation of water, electricity, and gas while helping to increase revenue for multifamily housing (apartments, townhomes, marinas, mobile home parks).

      Multifamily Utility Company, Inc. is a leading utility submetering and billing company that specializes in submetering and allocation of water, gas and electric utilities for apartments, condominiums, commercial buildings, new construction, mobile homes and military housing throughout the United States.

      Multifamily Utility is committed to delivering financial results that endure. We offer a range of products and services in utility submetering, utility management, and utility conservation.

      Typical duties for this position would include:

      • Identifying and qualifying new account opportunities through professional, dedicated prospecting and cold-calling
      • Represent the company at trade shows at both local and National Associations
      • Expand the existing client base in the market
      • Respond to potential customer inquiries, needs, and concerns.
      • Educate customers on the company’s products and services.
      • Meet sales objectives and supply monthly/quarterly forecasting

      Requirements for this position include:

      • Multifamily industry sales experience required
      • Submetering / Utility billing knowledge a plus
      • 7+ years outside sales experience
      • Bachelor’s Degree, or comparable work experience
      • Strategic, high energy professional with a results-oriented track record of sales closing above quota
      • Willing to travel up to 40% (local and regional)
      • Excellent verbal and written communication skills
      • Highly organized, with the ability to prioritize tasks and to manage time effectively
      • Effective negotiator and innovative problem solver
      • Self-motivated, possess a “can do” attitude
      • Must have strong PC skills and experience with MS Office
      • Experience using Microsoft Dynamics/Salesforce a plus

      In addition to guidance and mentorship from experienced professionals and advisors, employees also receive competitive benefits, including an optional medical/dental plan and a 401(K) plan.  

      To apply for this position, please send resumes to sales@multifamilyutility.com.

      Multifamily Utility Company is an equal opportunity employer.

        Apply Now

        Regional Sales Manager – Multifamily Submetering / Utility Billing

        Location: Florida

        Multifamily Utility Company is expanding and is currently seeking a Regional Sales Manager.  Multifamily Utility Company is a leading submetering and utility billing company that works to increase the conservation of water, electricity, and gas while helping to increase revenue for multifamily housing (apartments, townhomes, marinas, mobile home parks).

        Multifamily Utility Company, Inc. is a leading utility submetering and billing company that specializes in submetering and allocation of water, gas and electric utilities for apartments, condominiums, commercial buildings, new construction, mobile homes and military housing throughout the United States.

        Multifamily Utility is committed to delivering financial results that endure. We offer a range of products and services in utility submetering, utility management, and utility conservation.

        Typical duties for this position would include:

        • Identifying and qualifying new account opportunities through professional, dedicated prospecting and cold-calling
        • Represent the company at trade shows at both local and National Associations
        • Expand the existing client base in the market
        • Respond to potential customer inquiries, needs, and concerns.
        • Educate customers on the company’s products and services.
        • Meet sales objectives and supply monthly/quarterly forecasting

        Requirements for this position include:

        • Multifamily industry sales experience required
        • Submetering / Utility billing knowledge a plus
        • 7+ years outside sales experience
        • Bachelor’s Degree, or comparable work experience
        • Strategic, high energy professional with a results-oriented track record of sales closing above quota
        • Willing to travel up to 40% (local and regional)
        • Excellent verbal and written communication skills
        • Highly organized, with the ability to prioritize tasks and to manage time effectively
        • Effective negotiator and innovative problem solver
        • Self-motivated, possess a “can do” attitude
        • Must have strong PC skills and experience with MS Office
        • Experience using Microsoft Dynamics/Salesforce a plus

        In addition to guidance and mentorship from experienced professionals and advisors, employees also receive competitive benefits, including an optional medical/dental plan and a 401(K) plan.  

        To apply for this position, please send resumes to sales@multifamilyutility.com.

        Multifamily Utility Company is an equal opportunity employer.

          Apply Now

          MULTIFAMILY UTILITY COMPANY CUSTOMER TESTIMONIALS

          national submetering and billing

          NATIONAL UTILITY BILLING SERVICES

          Multifamily Utility Company provides Utility Billing services to all fifty states. We stay up to date with Utility Billing regulations to ensure proper setup and a seamless, error free implementation. Find out the current utility regulations in your state. LEARN MORE

          CORPORATE HEADQUARTERS
          P.O. Box 86531
          San Diego, CA 92138-6531
          Email | (800) 266-0968

          Resident Services
          P.O. Box 86229
          San Diego, CA 92138-6229

          ACCOUNT MANAGEMENT
          Account Managers work directly with the property to assist with billing and training.
          Email | (800) 266-0968

          SALES TEAM
          Our Sales Team can assist property owners or management companies with information about our products or services.
          Email | (800) 266-0968
          GET A QUOTE

          CUSTOMER SERVICE
          Our customer service department will assist residents with billing, account set-up, or payment processing.
          Email | (800) 501-6820

          THINKING GREEN TO KEEP OUR PLANET BLUE

          Multifamily Utility Company is dedicated to a sustainable environment through awareness and conservation. LEARN MORE