Additional Services - Multifamily Utility Company

Not Just Another Billing Company

We’re here to help you manage your utilities as efficiently as possible.

Customizable Services

You may know us for our billing services and award-winning resident service team, but we offer a lot more to help you manage your portfolio’s utility expenses.

Convergent Billing

Provide single-bill convenience to your residents with utilities, amenity fees, and even rent. You have a greater chance of collecting all monies due when they are on a single bill.

Collections

Collection calls are necessary, but can put you on the wrong side of your residents. We offer this service along with our billing programs to properties that prefer to have a third-party handle collections.

Utility Expense Management

UEM is one of the best decisions you can make when it comes to managing utilities. It can cost $20 to process, post, and pay a single utility invoice. Our partner, Cass, can audit and pay invoices within 24 hours, so you avoid late fees.

Meter Maintenance

A submeter maintenance program ensures your meters are in top shape and are accurately recording usage. Labor costs are covered by the service fee on the resident’s bill. Meters also last longer with regular maintenance.

Vacant Cost Recovery

Residents often forget to put the utilities in their name when they move. This service ensures you are able to recover usage for occupied units and that the resident complies.

Utility Benchmarking

We track, analyze, and report the costs and consumption of your property and compare that to similar portfolios for the purpose of identifying potential improvements.

Utility Rate and Tariff Analysis

Ensure your properties and their associated utility accounts are billed correctly and at the least expensive rate for all utilities.

Energy Procurement

Energy Procurement services are available in the deregulated states. We can monitor your contracts, issue RFPs, negotiate rates, and provide you with a dashboard to monitor your contracts.

Utility Invoice Auditing

We track, analyze, and report the costs and consumption of your property and compare that to similar portfolios for the purpose of identifying potential improvements.