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Multifamily Utility Company

Multifamily Utility Company, Inc. is a leading utility billing service provider that specializes in submetering and allocation of water, gas and electric utilities for apartments, condominiums, commercial buildings, new construction, mobile homes and military housing throughout the United States.


We Provide a wide range of products and services in utility submetering, utility management and utility conservation. Multifamily Utility Company is committed to delivering results that endure.

Our Services

SUBMETERING – SYSTEM DESIGN, INSTALLATION & MAINTENANCE

Multifamily Utility Company offers code-compliant submetering systems for both new construction and retrofit or replacement of existing systems.

RUBS – CUSTOMIZED RATIO UTILITY BILLING SYSTEMS

Multifamily Utility Company offers a variety of customized Ratio Utility Billing Systems (RUBS) for situations where the constraints of space and/or construction do not allow a property to be submetered.

BILLING & COLLECTIONS – TIMELY & ACCURATE BILLING

Multifamily Utility Company is committed to timely and accurate billing every month, regardless of the type of billing: submetered or RUBS. Detailed utility charges are all on a single, professional statement which is mailed and/or delivered electronically to e-mail.

AUTOMATED INVOICE PROCESSING

Multifamily communities could achieve conservation and reduce risk by taking advantage of our automated invoice processing platform. This is an exclusive program devised to help save you time and money using our utility billing expertise.

Utilipay® Utility Expense Management

Utility Expense Management service by Multifamily Utility Company. Utilipay® provides expanded insight into your utility expenses and adds savings to your bottom line. Utilipay® creates substantial opportunities for returns on your investment.

REM® Resident Expense Management

Resident Expense Management cloud-based platform and service suite by Multifamily Utility Company. REM® is designed to help residents lower their utility bills through awareness, education and conservation. REM® enables residents to benchmark and compare their household consumption against other similar residence profiles while targeting cost saving opportunities.

METER MAINTENANCE & COMPLIANCE – ENSURING ACCURACY & COMPLIANCE

Multifamily Utility Company uses reliable, high quality precision products from the industry's leading manufacturers of utility metering and submetering hardware. No matter the quality all meters need maintenance to ensure accuracy for the benefit of both the resident and the owner.

Live Customer Support

Setting the industry standard for resident and owner customer support Multifamily Utility Company has live, bilingual, agents available.

Collections – In house collections

With our in house collections department we handle the collections process from beginning to end to ensure the highest rate of collections in the industry. From late notices to payment plans to collection calls we handle it all.

Other Services – Variety of Services to Meet Your Property Needs

Other Services – A Variety of Services to Meet Your Property Needs Multifamily Utility Company has a variety of complimentary services to go along with our submetering and billing options. From financing to utility expense management to convergent billing we have additional services to meet your property needs.

Our Products

There are many choices when it comes to Water, Gas and Electric submeters.


We can help you decide on the right equipment for your project and manage your project from the design to installation and startup.




With the right AMR solution we are able to remotely read any meter.




Testimonials

“We have found Multifamily Utility Company to be an extremely professional company. Their representatives are always responsive and attentive to our questions, as well as being very knowledgeable of all state regulations regarding utility billing...

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“Many other property owners have told me that they do not have the money to make the initial investment to install meters. But I recommend that they find a way to fund it because the payback is rapid - usually about one year to 18 months, and the revenue recovery is ongoing...

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“Multifamily Utility Company has done an excellent job with our properties. They are very professional and have seamlessly transitioned many of our apartment buildings to the Ratio Utility Billing program, as well as setting up online automated meter reading and billing with our newer properties...

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“We have calculated the increase in property value that comes along with submetering. For instance, on a property with 285 apartment homes with an average water bill of $7,000 per month, we can add up to $6,000 or more per month to the bottom line. At a 9 percent capitalization rate, that equates to a property value increase of $800,000”.

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“Accurately monitoring each apartment home’s electrical usage gives greater incentive for residents to conserve energy, since they are paying for exactly what they use. During a one-year period, an average of 17 percent less energy was consumed in the submetered residences”...

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Latest News

Multifamily Utility Company adds new customer properties in Indiana, Pennsylvania, Nevada, Oregon and Illinois.

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California passes Senate Bill 7 which will require water submeters in all new multifamily buildings beginning in 2018.

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Multifamily Utility Company makes the Inc. 500 list for the third year in a row ranking #464 on the 2016 list.

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Multifamily Utility Company has completed an update to their Utilipay®, Invoice Payment Processing (IPP) services.

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Multifamily Utility Company launches Resident Expense Management (REM), read the press release here.

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USA TODAY analysis: Nation's water costs rushing higher

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Nationwide Services


We provide submetering and utility billing services to all fifty states. Here is a comprehensive collection of state-specific information for property owners and managers to ensures proper setup and implementation of a utility billing system. Find out about the utility billing rules and restrictions in your state.

State information

Account Access


   - Resident Account Access
   - Manager Account Access



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